1. About us
Viaduct Industries Limited ("we", "us", "our") is a company registered in England and Wales, with our registered office at 3rd Floor, 86–90 Paul Street, London, EC2A 4NE. We operate Stuffly (the "Service"), an asset tracking application available via web app, desktop app (macOS and Windows via Tauri), and iOS. Android support is planned for a future release.
By creating an account or using the Service, you agree to these Terms & Conditions ("Terms"). If you are using Stuffly on behalf of a business, you confirm you have the authority to bind that business to these Terms.
2. Accounts
2.1 Creating an account
To use Stuffly, you must create an account. You can do this by:
- providing your email address — we will send you a verification code to confirm it; or
- signing in with a Google or Apple account.
We collect only your name and email address at registration. You are responsible for ensuring the details you provide are accurate and kept up to date.
2.2 Account security
You are responsible for maintaining the security of your account. If you believe your account has been compromised, contact us immediately at hello@stuffly.io. We are not liable for any loss or damage arising from unauthorised access to your account.
2.3 One account per user
Each account is for a single individual. Accounts may not be shared or transferred to another person.
3. Databases
3.1 What is a database?
Within Stuffly, your assets and items are organised into one or more databases. Each database is a container for a collection of items and their associated data. You may create multiple databases within a single account.
3.2 Database subscriptions
Each database can operate under a Free or Plus plan independently. Upgrading a database to Plus unlocks additional features for that database, including the ability to invite collaborators. See Section 6 for subscription details.
3.3 Deleting a database
If you delete a database, all data within it is permanently and irrecoverably deleted, including all items, images, documents, and associated records. This action cannot be undone. We accept no liability for data lost as a result of database deletion.
4. Your content
4.1 Ownership
You retain full ownership of all content you add to Stuffly, including item details, images, documents, warranty information, acquisition records, and any other data you upload ("Your Content"). We claim no ownership over Your Content.
4.2 Licence to us
By uploading or adding content to Stuffly, you grant Viaduct Industries Limited a non-exclusive, worldwide, royalty-free licence to store, process, display, and transmit Your Content solely for the purpose of providing the Service to you. This licence exists only to operate the Service and does not give us any right to use Your Content for any other purpose.
This licence terminates when you delete the relevant content or your account, subject to any technical retention periods set out in our Privacy Policy.
4.3 Your responsibility for content
You are solely responsible for the content you add to Stuffly. You confirm that you have the right to upload any content you add, and that it does not infringe the rights of any third party. You must not add content that is unlawful or fraudulent.
4.4 Data export
Depending on your subscription plan, you may be able to export Your Content from within the Service. We do not guarantee the availability of data following account closure or database deletion. Your statutory rights in relation to personal data we process about you are set out in our Privacy Policy.
5. Sharing & collaboration
5.1 Free plan
On the Free plan, databases are single-user only. Only the account holder can access and manage the database.
5.2 Plus plan — inviting collaborators
On the Plus plan, the database owner can invite other users to access a database. Invited users:
- can view and edit items and records within the database;
- cannot cancel the subscription, modify billing, or add or remove other users;
- must have or create a Stuffly account to accept an invitation; and
- will receive an email invitation to join the database.
5.3 Removing collaborators
The database owner may remove a collaborator's access at any time. Upon removal, the collaborator will lose access to the database and all its contents immediately. Collaborators do not retain any copy of or claim to the data held in a database after their access is removed.
5.4 Responsibility for collaborators
The database owner is responsible for ensuring that any person they invite to a database is authorised to access the data within it. We are not liable for any loss or damage arising from a database owner granting access to an unintended or unauthorised person.
6. Subscriptions & pricing
6.1 Plans
Stuffly is free to use with optional paid Plus plan upgrades available per database. Current pricing and a description of features available under each plan can be found at stuffly.io/pricing.
6.2 Payment
Payments are processed securely by Stripe. We do not store your payment card details. All prices are inclusive of VAT where applicable.
6.3 Renewal & cancellation
Plus plan subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. You may cancel at any time through your account settings or by contacting us at hello@stuffly.io. Cancelling a Plus subscription downgrades the database to the Free plan at the end of the current billing period. We do not provide refunds for partially used subscription periods, except where required by law.
6.4 Price changes
We may change our subscription prices from time to time. We will give you at least 30 days' written notice of any price increase before it applies to your renewal. If you do not wish to continue at the new price, you may cancel before the renewal date.
7. Acceptable use
You agree to use Stuffly only for lawful purposes and in accordance with these Terms. You must not:
- upload content that is unlawful;
- upload content that infringes the intellectual property rights of any third party;
- attempt to gain unauthorised access to any other user's account or database;
- use the Service to transmit malicious code, spam, or other harmful material;
- reverse-engineer, decompile or attempt to extract source code from the Service; or
- use automated tools, bots, or scrapers to access the Service without our prior written consent.
We reserve the right to suspend or terminate accounts that we reasonably believe are in breach of these Terms.
8. Insurance & asset records
Stuffly allows you to maintain records of your assets, including acquisition details, images, documents, and warranty information. You may share this data with your insurance company or other third parties as supporting evidence of ownership or value.
However:
- Stuffly is a record-keeping tool only. We do not provide insurance, valuation services, or any form of financial or legal advice.
- We make no representation that records held in Stuffly will be accepted by any insurer, loss adjuster, or other third party for any purpose.
- The accuracy of any records held in Stuffly is entirely your responsibility. We do not verify the accuracy, completeness, or authenticity of any content you add.
- You are responsible for maintaining adequate insurance for your assets independently of your use of Stuffly.
To the fullest extent permitted by law, Viaduct Industries Limited accepts no liability whatsoever for any loss, damage, or expense — whether direct, indirect, or consequential — arising from your reliance on data held in Stuffly for insurance purposes, asset valuations, or any related claim or dispute.
We strongly recommend you maintain your own independent backups of any records you consider important, and do not rely solely on Stuffly as the only copy of critical asset documentation.
9. Data & privacy
We are the data controller and data processor for personal data collected through the Service. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our full Privacy Policy is available at stuffly.io/legal/privacy.
We collect only your name and email address as personal data. All other data you add to Stuffly relates to your assets and is processed solely to provide the Service to you.
All data is stored on servers located in the United Kingdom. We do not transfer your personal data outside the UK except where necessary to process payments via Stripe, in which case appropriate safeguards apply.
10. Intellectual property
All software, design, trademarks, and other materials comprising the Stuffly Service are owned by or licensed to Viaduct Industries Limited. Nothing in these Terms transfers any intellectual property rights in the Service to you.
Your Content remains yours. See Section 4 for the licence you grant us to operate the Service.
11. Liability
11.1 What we do not exclude
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded under English law.
11.2 What we do exclude
To the fullest extent permitted by law, we exclude all liability for:
- loss or corruption of data, including as a result of database deletion, account closure, or technical failure;
- any loss arising from your reliance on Stuffly records for insurance, legal, or financial purposes;
- any indirect, consequential, or special loss, including loss of profits or revenue;
- interruptions to the Service caused by events outside our reasonable control, including third-party infrastructure outages; and
- any loss arising from unauthorised access to your account where you have failed to maintain adequate security.
11.3 Backups
We take reasonable steps to maintain the availability and integrity of data stored in Stuffly, but we do not guarantee against data loss.
11.4 Service availability
We aim to keep the Service available but do not guarantee uninterrupted access. We may suspend or withdraw the Service for maintenance or operational reasons, with notice where reasonably practicable.
12. Changes to these terms
We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms. If you do not agree, you may close your account before the changes take effect.
13. Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
For any questions about these Terms or the Service:
- Email: hello@stuffly.io
- Post: Viaduct Industries Limited, 3rd Floor, 86–90 Paul Street, London, EC2A 4NE
We aim to respond within 5 business days.